Terms & Condition

Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of e4cents.ca (“Website”), operated by E4Cents (“we”, “us”, “our”). By accessing or purchasing from our Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.

1. General Information

E4Cents is an online retailer offering consumer products shipped directly from our fulfillment partners. By placing an order, you confirm that:

You are at least 18 years old
You have provided accurate and complete information
You agree to these Terms and all related policies

2. Use of the Website

You agree not to:

Use the Website for unlawful purposes
Attempt to gain unauthorized access to the Website
Interfere with Website functionality
Copy, reproduce, or distribute Website content without permission

We reserve the right to modify or discontinue any part of the Website at any time.

3. Products & Availability

We strive to display accurate product information, including:

Descriptions
Images
Pricing
Availability

However, due to supplier variations, colors, packaging, or minor details may differ slightly from images shown.

We reserve the right to limit quantities or discontinue products at any time.

4. Pricing & Currency

All prices are listed in the currency shown at checkout (CAD for Canada, USD for the United States, EUR for EU orders).

Prices may change without notice. If a pricing error occurs, we may cancel or adjust the order after notifying you.

5. Orders & Payment

By placing an order, you authorize us (or our payment processor) to charge your payment method.

We may cancel or refuse orders if:

Payment cannot be processed
Fraud is suspected
Product availability changes
Shipping restrictions apply

You will be notified if your order is cancelled or requires additional verification.

6. Shipping & Delivery

Shipping times vary depending on destination and supplier location.

Estimated delivery windows:

Canada: 7–20 business days
United States: 7–20 business days
European Union: 10–25 business days

These are estimates and not guarantees. Delays may occur due to customs, logistics, or supplier processing.

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

We offer a 14‑day return and refund window for all regions. You have 14 days from the date you receive your item to request a return.

To qualify, items must be:

Unused
Unworn
With tags
In original packaging
Accompanied by proof of purchase

To start a return, contact us at info@e4cents.ca.

Non‑returnable items include:

Perishable goods
Custom/personalized items
Beauty/personal care items
Hazardous materials
Sale items
Gift cards

Refunds

Refunds are issued to the original payment method within 10 business days after inspection.

Full details are available in our Return & Refund Policy.

8. European Union Consumer Rights

EU customers have a 14‑day cooling‑off period, allowing cancellation for any reason.

Items must still meet standard return eligibility requirements.

9. Intellectual Property

All content on the Website—including text, images, logos, graphics, and product descriptions—is the property of E4Cents or its licensors.

You may not copy, reproduce, or distribute any content without written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
We are not liable for delays caused by suppliers, carriers, or customs
We are not liable for losses due to incorrect shipping information provided by the customer

Your use of the Website is at your own risk.

11. Third‑Party Services

We may use third‑party providers for:

Payments
Shipping
Fulfillment
Analytics

These providers have their own terms and privacy policies. We are not responsible for their actions.

12. Privacy

Your personal information is handled according to our Privacy Policy. By using the Website, you consent to the collection and use of your data as described.

13. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Website indicates acceptance of updated Terms.